The County Library
How can I renew my books by phone?
Answer
Customers who receive phone notifications from Salt Lake County Library will continue to receive those notices, but incoming calls for account status are available through text messaging.
Customers who receive phone notices from us are eligible to use text commands from a text-enabled phone to check the status of their library account.
This is an optional service. If a phone notice customer does not wish to use text commands, they can contact Customer Service at 801.943.4636 to check their account status.
| Keywords that you can use to manage your account by texting them directly to 801.474.7818. | |
|---|---|
| Keyword | Description |
| HL | Text HL to see a list of your items available for pickup. |
| RI | Text RI to request a list of items not eligible for renewal. |
| OI | Text OI to request a list of overdue items not eligible for renewal and due back to the library. |
| MYBOOKS | View the items checked out, items available for pickup, and total fees/fines. |
| RESEND | View messages from the last 3 days. |
| IOWEU | View the current total fee/fines for each of the registered family cards. |