Not Receiving Text Messages

Thank you for contacting the library.

Many phone providers no longer support our email-to-text notifications, which is likely why you aren’t receiving text messages. Our IT department is working to resolve this issue.

In the meantime, we recommend switching to email notifications. To update your preferences, log in to your account, select “Account Details” on the left, then “Contact Information and Preferences” to change your email, phone number, or notification method.

We appreciate your understanding as we work to restore text notifications.


Answer

Thank you for contacting the library.

Many phone providers no longer support our email-to-text notifications, which is likely why you aren’t receiving text messages. Our IT department is working to resolve this issue.

In the meantime, we recommend switching to email notifications. To update your preferences, log in to your account, select “Account Details” on the left, then “Contact Information and Preferences” to change your email, phone number, or notification method.

We appreciate your understanding as we work to restore text notifications.

  • Last Updated Sep 03, 2025
  • Views 3
  • Answered By The County Library

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